Refund policy

We want you to love your Our Eternal Grin gear. If you're not happy, you can return any unused, unworn item within 30 days of delivery for a full refund. Return shipping is free, and there is no restocking fee. No items are final sale.

To start a return, email davidsanner71@gmail.com with your order number and the item you'd like to return. We'll send you a prepaid return label and instructions.

Items must be returned unused and unworn, in their original condition. Once we receive and inspect your return, we'll issue your refund to the original payment method, usually within 5 to 10 business days.

Damaged, defective or wrong items: if something arrives damaged, misprinted or incorrect, email us within 30 days of delivery with a photo and we'll send a free replacement or a full refund.

Cancellations: you can cancel an order within 15 minutes of placing it, as long as it hasn't been sent to production. Because each item is printed to order, orders that are already in production can't be cancelled, but they can still be returned under this policy.